How big is our heart ?

Spot your heart

I have always wondered as to how big is our heart ? Is it linked to the wealth we accumulate in life or is it the other way around. The current Covid crisis has proved to me that in most cases generosity of our heart is inversely proportional to the wealth we have in life.

I would like to share a few stories to validate my hypothesis. First the heart breaking story of an expat staying in a gated community who asked as to why we should pay salaries for housekeeping staff when they could not turn up during the lockout ? I was stunned. An expat who may be paying almost a lakh of rupees even as rent every month to stay in a villa is questioning a few thousands as monthly salary for a house keeping staff in a gated community.

Interestingly, he is not alone in this attitude to life. I have heard that a lot of residents staying in posh localities in Mumbai and Bangalore have not paid their domestic maids not only for the period of the lockout but even for March when would have worked for most of the month. My wife and me called all the staff who worked with us in Mumbai and this is what they shared. The best thing was they did not ask for any help and on the contrary enquired about our well being and were reluctant to take any voluntary support from our side for their sustenance.

Another senior consultant who works for a top consulting firm and possibly earns in crores a year did not pay Rs. 1000 collected for staff recognition from each villa to reward them for their yeoman and selfless service during the lockdown. This gentleman ( although I am reluctant to call him a gentleman) is a religious fanatic and invites Godmen and God women to his residence once in a year to show to the community how religious he is. Is this what all our religions teach us ? A true question to ponder !

On the other end of the spectrum, I hear and read of countless inspiring men and women from ordinary walks of life who are willing to give their life earnings to serve others during this crisis. The story of an auto driver in Pune who used his life long savings of Rs. 2 lacs ( saved for his marriage) to feed migrant workers in his city and even postponed his marriage and equally supported by his fiancé for this noble cause.

You hear of the farmer in Kerala who donates all his produce of vegetables and fruits every day to the needy as he feels he can do his little bit for the under privileged.

A temple pujari in Chennai is making masks and distributing free to the common people since he does not have any work as temples are closed and he feels he can contribute a bit to serve others.

You hear the children in a society in Mumbai cleaning all the cars every day and contributing their earnings to the well being of those who need that money. Every such story teaches me a simple lesson in life. You do not need money to be generous and caring to others in life. What you need is a big heart ? Our heart size is not determined by the wealth we accumulate in life but but the love and care we get and we give others.

A small deed to even one person around you without expecting anything in return will do a world of good to us. We need not share photos or selfies in social media for the little things we do in life. It is like the famous quote of Oscar Wild who said – ” We are not born in this world to keep account of the small things we do.”

Time and day to start is today and now. A small gesture to even one person around you will change their world. Try it.

S Ramesh Shankar

21st May 2020

Addiction or de-addiction – choice is ours always ?

All the liquor shops were closed across the country during the lockdown and the lovers of the spirit had a difficult time.  They had stocked enough but it was not good enough as they could not anticipate the two extensions.  This may be equally true for the smokers.  While I am told that both alcohol and cigarettes were available in the black market but it was almost unaffordable for the common man.

The question I ask myself as to why people get addicted to alcohol or cigarettes ?  Being a teetotaller and a non smoker, some may wonder whether I am competent to write on this subject. Luckily for me there are many in my family and friends’ circles who swear by alcohol and the cigarette.  My wife has been a counsellor in a de-addiction centre at the beginning of her career.

I would like to reflect on why people get addicted to alcohol, cigarettes or drugs ?  It is not that people who are born in families addicted to any of these only fall victims to this addiction.  It is common people coming from all walks of life who fall prey to this disease called addiction.

We all go through crests and troughs in life.  Some of us are able to cope with it while others get stressed out.  It may be for reasons beyond their control or their ability to bear the stress.  It is not easy to deal with stresses of life at different stages.  As an adolescent, one tends to be rebellious and wants to prove to the world how one is different and can stand out in society.

As we grow up as adults, we are ashamed to share our stress with anyone and thus find it difficult to cope with it.  In today’s world, where joint families have paved their way to nuclear families and neighbourhoods are no longer a wall of social support, it the the individual alienation in society which is the root cause of the problem.  While we have become comfortable to go to a doctor to discuss all our medical issues, it is still a stigma to go to a psychiatrist or a counsellor to discuss about our stresses and strains in life.

In today’s digital world, human connections are diminishing.  We do not even know our neighbours leave alone distant friends or relatives.  We do not live in joint families and hence do not have parents, elders, uncles or aunts to share our agonies.  The virtual world is a make believe world and we do not realise it unless reality strikes us hard.  We are proud to think that we have hundreds of friends on social media but realise that there is nobody around us when we get admitted to a hospital to attend to us.

It is in this state of mind, we believe that alcohol, cigarettes or drugs can cure us of depression.  We imagine that a drink in the weekend or a smoke at the end of a stressful day will relive us of all pains in life.  This may be psychologically true for the individual concerned but the reality is different.  The best of alcohol or cigarettes or drugs do not have any magic properties to help us get over our miseries in life.  We take time to realise that we are the creators of own miseries in life.

It is our attitude to life and living, which can make a difference.  The day we realise that we do not need spirits to lift us up in life, we can bring a change.  All of us go through similar trials and tribulations in life.  While some of us are able to cope with it, others succumb to the addiction of these artificial support systems.  The spirit, cigarette or drug is like a ventilator to a patient in distress.  The day the patient realises that their life is over the day the ventilator plug is pulled out is the day, they are willing to fight back in lie.

The day we are willing to give up any form of addiction in life is the day we realise that we are the makers of own destiny.  No force on earth can make us happy or sad in any situation.  No stress in life can make us crumble like ashes.  It is our attitude to life, which makes all the difference.  The day anyone realises the harmful effects of any addiction is the beginning of their journey to freedom from addiciton.

I am not trying to be a moralist here.  I have nothing against people drinking or smoking.  What I am against is the belief that drinking or smoking can cure us of all our stresses in life.  It never can.  It is our ability to face a crisis head on and deal with it, which will make all the difference to our lives.  It is like a smoker can give up smoking one day in a fraction of a second when they decide they want. to.  On the other hand, a smoker who pledges to give up slowly and gradually ends up smoking all his life.

It can be addiction to coffee or tea as in the photo above and not necessarily cigarettes or alcohol.

So, it is upto us to decide what we want to be.  Every human being is capable of dealing with their own stresses and strains in life.  It is upto us to wake up one morning and say that ” I am in control of myself and I can lead a life of my own”.  It is then addiction can transform into de-addiction.

The day to start is today and the time is now.

Why delay ?

S Ramesh Shankar

6th May 2020

 

 

 

 

 

 

Crisis or opportunity ?

Multi-skilling our security guards

Every crisis is an opportunity. That is the way to look at life. If we can find ways and means to convert every crisis or challenge in our lives into an opportunity, we will be better of. It is better to look at life as a chain of possibilities rather than a string of problems.

The lockout in India and many countries around the world is a necessary condition for us to fight a virus, which we do not know much about. While many of us are cursing the government and everyone around us for the situation, some of us are converting this crisis into an opportunity.

Some may ask how do we convert every crisis into an opportunity ? Let me illustrate my point with a few examples – both from my personal life and work life so that we look at possibilities rather than challenges. Let me start with the personal life first.

While we have all the time in the world, some of us are getting bored with it. Some others are wondering what to do. I decided that I will use this time to do housekeeping in our entire house. Every nook and corner of the house got cleaned. All our documents were put in place and arranged systematically. Our clothes were sorted, junk identified and disposed and surplus things segregated to be donated to people who need them more than us.

Similarly at the workplace, we have an opportunity to look at how do we reduce the cost of our operations. We can form teams to innovate and give ideas to cut process delays, make improvements in the way we have been doing things. We can challenge existing systems and processes and get rid of all waste in the system.

In most organisations, material cost accounts to 70% of total cost. How do we reduce this cost ? Even in labour cost, we can think innovative and reduce the same by trimming salaries rather than manpower. For eg. we can reduce senior management salaries by 20%, middle management by 10% and even workmen by 5% in consultation with the unions. This may reduce our overall cost by 10% without having to make people lose jobs. This requires proactive discussions with the unions and preparing employees to face the challenge together. The CEO and senior management could lead this effort by voluntarily taking a 20% cut so that they lead by example.

I am willing to volunteer to partner with any organisation to share ideas and see through till implementation for optimising their costs, especially employee costs without manpower reduction. My services will be honorary and if you achieve your goals, you can contribute to my cause of “preventing blindness amongst children by donating directly to my partner organisation.”

We are in a war like situation in India and most of the countries of the world. We in India are lucky that we are a democratic state. We have an elected government at the centre and in the states. We need to trust our leaders and believe they have more information and wisdom than we have in dealing with this crisis. In a war, we need to trust our leader and follow her or him like a true follower. Followership is more important than leadership in any crisis situation. Many of us are using social media to spread rumours and negativity. This will not help us in any way. Let us spread positivity and salute the front line warriors who are sacrificing their lives to save us.

Each of us can contribute in our little ways by staying at home and be self disciplined. We can support the poor daily wagers by helping them with food, shelter or any other means. Even if each of us take care of the servants who work with us and other low paid employees in our community or workplace, we would be doing our bit to get over this crisis.

As in the photo above, our security guards are supporting us in distributing newspapers, watering the garden, collecting wet waste, housekeeping and many other errands, which is much beyond their job descriptions. This will make them multi-skilled, which will help them in their career too and earn more than they otherwise would.

Let us be happy and proud that India is much better off than most nations in the world. The good news is that the governments at the centre and the states are working together to fight this crisis. We as individuals and communities need to support the government in fighting this war against the virus together.

Let us contribute our little bit every day.

S Ramesh Shankar

14th April 2020