The “know all” managers…

I sometimes wonder how little I know about anything in life. I attended a Carnatic music recital and learnt how little I know about music. I have attended a nature camp and realised my limited knowledge about plants, animals or birds. But I sometimes wonder how some managers seem to know everything in life.

I would call them the “Know all managers”. They may belong to a functional area before they become the leader of a team or the head of a business. The moment they become a general manager they tend to think they know it all. They seem to sometimes think that they know more than the experts in their field.

I admire the managers who are versatile and know it all. But I sometimes wonder if that is a good trait or bad. I am not sure. I believe that even if we lead a team, we may not be the expert in all fields. The day I realise that as a leader my role is to get the best knowledge, expertise and support from my team, I may be more effective.

The know all leaders think that they know everything. Further, they think that there is no need to listen to everyone’s view. They make up their minds even before they listen to everybody’s views. They prefer to talk more than listen. They make up their mind and take decisions based on their own perceptions.

I may call this phenomenon the arrogance of the mind. The day I think I know it all, my learning ends and my decline begins. My mental faculties are closed. I do not listen to people around me. My eyes are blinded and I do not see the wisdom of others. The really knowledgable people are generally humble and introverted. As a leader they may need to be encouraged to share their knowledge.

As a know all leader, if I silence my team, I will be a loser not my team. Most managers of this type think that if they listen more they may not be effective. In my view, the opposite is true. A leader who listens to her or his team is more respected than others. A leader who listens to others gains more than loses in terms of knowledge, skill or attitude.

The know all leaders may appear effective in the short terms but lose out in the long term. First, they are not willing to get the best out of their teams. Second they do not get the best counsel from the experts in their team. By not listening to their colleagues and not allowing them to speak, they silence the wisdom in the group. They may appear to be decisive but this is because they like to listen only to their voice and their views. This may result in a fast decision but not necessarily the best.

One quality which is fading in leaders today is humility. In my learning, humility is the foundation for sustainable leadership. We need to realise that even life time experience cannot teach us everything in life. The best teachers and leaders I have met in life are always keen to learn from everyone around them. Their humility bowls you over. Their humility makes you realise your limited knowledge or skills. They inspire you to be a life long learner.

It is like some nurses after working for a few years start believing that they know more than the doctors just because they have experienced a variety of patients in their career.

This makes it imperative for all managers to realise that they have to be life long learners. A manager who learns from everyone around him evolves into an inspiring leader. In my view, the difference between a manager and leader is our ability to inspire others. Our inspiration is not by our superiority of knowledge or skills but our humility to learn from everyone.

Let us learn to be life long learners.

S Ramesh Shankar

7th November 2018

Inhale the present & Exhale the past

I was attending a yoga camp for a week at Lonavala. I met a co participant wearing a t shirt which read ” Inhale the present & Exhale the past”. I was very touched by this quote. It was indeed insightful.

We spend almost our entire life time either worrying about our past or wondering about our future. In this process we forget to enjoy the present. I am not sure why we spend so much time thinking about the past.

The past is history and the future is a mystery. All of us know that but still we are keen to look back or gaze forward rather than enjoy today. I have always believed in living life in the present. This may be easier said than done. All of us including myself drift into the past or worry about our future.

However, if we consciously try to live in the present, life is indeed fun. Every day and every moment is a discovery of life. Every day you learn new things and meet new people. It is like the colours of the sky. Have we ever seen the same cloud formation of sky colours every day ?

Life is no different. Nature teaches us in many ways to live life in the present. Children around us teach us every day to live in the moment. But as we grow into adults we forget the lessons of our childhood. We think wondering about the past or gleaming into the future is our sign of maturity.

Even if we look at the animals around us we may learn good lessons. The birds sing different tunes every morning. They do not seem to be worrying about the past nor the future. They seem to be flying in the sky as if today is the best day of their lives. We do not know their mind but at least their external behaviour urges us to enjoy every moment as if tomorrow does not exist.

One more reason why we should live in the present is that life changes in moments. A terrorist attack, a cloud burst or an an accident may bring our life to a tragic end within moments. Why not enjoy every moment as if today is the last day in our lives. Life would be fun and enjoyable that way.

We need to realise that we can neither re write our past nor predict our future. What we can possibly enjoy is the present. So, it is better to focus all our energies in enjoying today rather than brooding over yesterday or reflecting over tomorrow.

Life is fun when live in the present. Every moment brings new energy and new thoughts to our minds. Every new person we meet brings new perspectives into our lives. Every new experience teaches us lessons every day. Every day is a discovery of life and it is enjoyable that way.

As the kids in the photo show us how to live in the present.

Let us resolve today that we will inhale the present and exhale the past. I would go one step further. Apart from inhaling the present and exhaling the past, we should also not breathe into the future. We need to live in the present always.

Let’s learn to live in the present in every way.

S Ramesh Shankar

18th October 2018

Outside is green and inside serene…

If you are surrounded by green all round you and it is serene inside, then what can you complain about in life ? I was enjoying the greenery of the environs around my home and serenity inside. Nature has its unique ways of cooling your senses and I felt it that way today.

This led me to think and reflect more on life and living. I realised that if we live a life of being “green” in every aspect of our lives and being “content” with what we have, will it not be wonderful. I realised it would be but wondered why is it so difficult.

If we have to lead a green life, we need to be sustainable in every action of ours. We should give back to environment a little more than what we take from nature. This would seem a tough challenge. Imagine the paper, water, fuel, power and other valuable resources we waste every day. We kill trees, ensuring drying up of rivers, power cuts and degradation of nature by use of fossil fuels in every way.

Imagine a life where we could have our own well for water needs, generate our own power using the sun, recycle and reuse resources thus creating no waste, how would life be. There would be no pollution. There would be no climate change and no shortage of water, power or any other resources needed by human kind. We will leave behind more for our future generations than we have inherited from our fore fathers.

Similarly I was wondering how life would be if all of us were content with what we have. Contentment is a state of mind more than a balance between wants and needs. When want exceeds needs, it becomes greed. This is possibly again easier said than practised.

Why do we get greedy even when most of our needs to live a happy life is fulfilled ? This may be because we live a life of comparisons. We accumulate wealth more for establishing or proving our status in society as compared to others than what we need to be happy. The day we live for our own happiness, we may live a life of contentment.

I may appear philosophical in my hypothesis. But, to be honest this is what most of us spend our life doing. We want to buy a second bigger car because our neighbour has one. We want to buy a second house since that’s a style statement we may want to make in social circles. We use more than one phone because we want to be seen with latest phone in the market as that it determines our social worth.

None of the above are impacting our daily needs in life. We can live only in one house. We can drive only one car at a time. We cannot improve our communication with others by having more than one mobile phone. By the time we realise that we are chasing an illusion, our health is impacted and we do not have the time to enjoy life anymore. So, the cycle continues.

One can experience both the green and the serene in the photo above.

It is time to pause and reflect. It is time to sit back and take stock. It is time to fulfil our needs and not our greed. It is time to live a sustainable life. Let us learn to contribute to the greenery around us by giving back to life more than we take from it. It is time to change our attitude to life and living.

Time to change is now.

S Ramesh Shankar

16th September 2018