Author: S Ramesh Shankar

Born in Trichy, Tamil Nadu, India, I have been brought up in different parts of India. Graduate in chemistry and post graduate in personnel management and industrial relations. Have been a HR practitioner for 38 years in the industry and have experience in working in steel , automobiles, FMCG and engineering industry. Was head of HR for Siemens in South Asia based out of Mumbai till March 2019. Currently founded hrishti - joy forever, a social enterprise to give back to society and work as Chief Joy Officer.

Take nobody for granted…

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We take life and everybody around us for granted almost every day. It starts from the family to friends and even colleagues in the organisation, where we work. Let us start how this evolves from our childhood. As a child, we are respectful of our parents and others in the family and do not take anyone for granted. However, as we grow up as an adolescent, we tend to take our parents and family members for granted. We decide when we want to leave the house and when we want to return and expect our parents to wait for us endlessly for us to return.

We start justifying our erratic behaviour and interestingly demand services from our family members as if they were dying only to serve our needs. We do realise that this is not desirable behaviour when we grow up as adults and even regret our actions. This may be psychological in nature and may not be intentional. Our parents generally understand and tolerate our rebellious behaviour and at times try to counsel us too. We realise how much we took our parents and other family members for granted when we get into college or a job and leave the safe precincts of our home to live all alone.

Now, let us move to our friends. We almost take them for granted always. One may say friends are meant for that. I also thought so till I realised that it is not fair to think that way. After all even our best friends are human beings and have emotions and feelings. We need to respect them and empathise with them. Our friends stand by us at all times, even more than our relatives. Then, why should we take them for granted. We do realise sooner than later that we need to give them space and respect they deserve always.

If we move to the organisational front, the story is not very different. We take our colleagues( as in the photo above) for granted. We sometimes even take our suppliers and customers for granted. In the worst case scenario, we even take our manager for granted. We start believing that everybody is working for us and we deserve to be served by them. We do not realise that we also have obligations towards them and we should first give then expect anything from other stakeholders.

So, this is a vicious circle. Taking someone for granted is a natural state of evolution and all of us fall prey to it sometime or the other. We need to realise that as responsible human beings we have no business to take anyone for granted. Everyone has a right and has an equal measure of responsibility. This phenomenon possibly happens because we remember our rights diligently but forget our duties. Let us reflect how this impacts our behaviour in our daily life ?

As a child, we consider our parents’ duty to take care of us all the time but we do not realise that we have a responsibility to serve them in whatever way we can in return in every stage of our life. As a friend, we are happy when friends help us in distress but we forget them when we doing well in our lives and they may be in distress. At work, we seek guidance and support from everyone when we are under stress but we claim to be busy when others need our help.

This is my learning in life. We should not take anyone for granted in life. If we try to put ourselves in the shoes of others before we take anyone for granted we may realise their value in our life. It is time to wake up. It is time to be grateful to others rather than take them for granted.

It is time to change ourselves.

S Ramesh Shankar

28th August 2017

Nothing is permanent..


I recently came to know of two tragedies. In the first case, a mother lost her grown up son in a fatal accident. In the second, a daughter lost her father in a hospital bed. While the first was a young aspiring student preparing himself for the travails of life in a business school, the second was an aged father who had fought cancer and was healthy and self dependant at 85 till he fractured his leg by falling from his bed and succumbed to his post operative trauma.

If we look at both the incidents the affected people were shattered. A mother in the first case was heart broken to get up one day to know that her son is no more and has met with an accident in front of his college gate. In the second instance, the daughter had nursed her father in the hospital for a week and his fracture was operated successfully and within days of her proceeding to help her daughter in another city, her father breathed his last as he could not fight back from the post operative stress.

I can imagine the state of the mind of the mother and the daughter in both these cases. It would have been like a glass sculpture shattered into pieces. While condolences may pour in from around the world, no word can console you. No assurance can build back the belief in you. It is like you can never put together the shattered pieces of the beautiful glass sculpture even with the best adhesive in the world.

Time is the only healer and it takes time to realise it. I have personally gone through a few tragedies in my life and I have experienced this vacuum. It neither can be explained or can be consoled. It shatters your foundations. It makes you lose faith in yourself and even lose faith in God. No power on earth seems to have any impact on you. You are tempted to give up even before you given in.

Let us try to understand why this happens to all of us, who go through such tragedies. I remember someone told me that when you lose your father at a very young age, it is like someone pulling away the umbrella from your head during a thunderous downpour. It is something like that. Life is good and we are treading along. Suddenly a tragedy of this magnitude engulfs us and we are shattered. It comes like a Tsunami and leaves us homeless. We may not have lost our physical belongings but we become emotionless for some time.

We do not know the difference between laughing and crying. There are no tears left in our eyes. We want to be left alone and feel restless in a crowd. Family, friends and society are no longer a source of solace. We look at the sky with blank eyes and no emotions. Music is no longer soothing to our ears. Our life literally comes to a stand still. Days become longer and nights shorter. We do not want to see or meet anyone.

It takes weeks, months or even years to recover from such a shock. It took me more than year when my father died when I was 25. After a few years, I realised that time is the only healer. I recovered slowly but surely from the slipping ground below me. I started believing in myself and others after a while. I visited a temple after a year to assure God that I was now standing on my own feet.

This is the time one realises that “Nothing is permanent” in life. Neither joy nor sorrow. Everything is ephemeral. It will come and go. We need to have the courage and the patience to weather the storm. We should neither get carried away by the joys of life and float in the air, nor buried by the sorrows of life and sink into the earth below. We will realise that time is the best healer.

Life is like the weather today. Gloomy and rainy in the morning but bright and sunny in the evening. Nothing is permanent. Not even the weather on a single day. 

Let us believe in ourselves and our good deeds and leave the rest for time to heal.

S Ramesh Shankar

Ray of Hope

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There is always light at the end of a tunnel. You realise it every time you drive through a tunnel on a highway. However, it takes a lot of patience and perseverance to go through the darkness in the tunnel before you see the light. Life is no different. Every obstacle in life looks like a boulder in front of us. It overwhelms us and we get bogged down by its magnitude. It takes courage and patience to weather the storm and then look for the light at the end of the tunnel.

I have had many experiences in life, wherein I felt as if the world was coming to end and and I was in the midst of it. When you are going through a crisis in life or at work, you are bogged down by everything around you. You are drained out by the depth of the crisis you are facing. You try out all the options and still the you feel that the dark road in the tunnel is never ending. It is at this time you need to reflect and find a way.

I would like to look back at a few incidents in my personal and work life and share my learnings. I have been a born optimist in life. Hence, looking at life as art of possibilities has been my outlook. But, when you are confronted with a crisis then your optimism fades way giving way to pessimism. I recall the first instance in my personal life. I got an income tax notice for buying a timeshare property. I was shocked and perplexed. I have been a honest salaried tax payer for more than three decades now. But this incident happened way back in 1992.

I went to my tax advisor after spending a few sleepless nights as to “why me ?” . When he explained the process which the income tax department follows to track tax defaulters, I was relieved. He explained that they look at new car buyers at random and sometimes at property buyers and so on and then send them a notice to explain the source of income. When I had been an honest tax payer, I had nothing to worry. I had just to explain the source of my funds and how I have paid them. I had also paid all my instalments by cheques and hence there was nothing for me to explain. But spending a few nights with the notice at home was like a long ride in the tunnel.

The second time it was on the work front. I was made the prosecution nominee ( management representative) in a departmental enquiry against a corrupt union representative in one of my previous organisations. I was shocked. I received threats from this person including possible attacks on my family members. I was again worried as to why I was chosen for this unceremonious role. The enquiry was completed and I could help the management with my presentation skills in establishing the charges and ensuring the corrupt union representative was dismissed from service. Then my manager explained to me that I was selected because I was courageous and honest to face such a dishonest employee in an enquiry in a fair and brave way. But this enquiry took more than four months and it was an arduous journey.

The last incident was when I joined a new organization. I was confronted with a court case filed every month by the unions against the management on frivolous reasons. I was always used to maintaining harmonious and trust worthy relationship with the unions in all my previous assignments. When I took charge, I realised that there was a trust deficit between the management and the unions. It took me almost two years to rebuild that trust and thanks to a great team to work with and a responsive union we not only turned it around but today can proudly state that we have not had any court case filed against us in the last four years. But these two years were like a long dark tunnel ride.

Every situation looked dim at first sight. The more you grapple with it the more you are disappointed. When a problem gets complicated and you do not get adequate support, you tend to lose hope. It is at this juncture, we need to believe in ourselves and our credibility. We need to trust ourselves and hope that there will be light at the end of the tunnel. It is like the streak of sunlight always kindles hope on a otherwise cloudy day as in the photo above. This ray of hope re-ignites the optimism in us and helps us find a way.

Let us look for the ray of hope in life every day.

S Ramesh Shankar