Life in a digital world

Our life has transformed as we transition from an analog to a digital world. We are connected 24 x 7 through technology. Apart from connected devices, cloud computing and artificial intelligence, our world seems digitised in more ways than one.

We get up with an alarm from an AI digital assistant and end the day listening to music on an app. The time in between getting up and sleep is digitally controlled. We look at the news app more than the newspaper for our news update. We book a cab using a hailing app rather than the traditional black and yellow cab at the taxi stand.

Our breakfast may be pre-cooked in the microwave using a pre-programmed instruction through AI. Then as we proceed to work in a cab, we clear our pending emails on the mobile. Our connected watch may remind us of the appointments in the calendar.

As we enter office, the digital board at the entrance reminds us of the key happenings at work. Then the laptop or tablet is the enabler at work for emails, conferences and scheduling the day.

We use our mobile again to book a quick lunch through a food hailing app as we have no time to have a sumptuous lunch at the canteen chatting with colleagues at work. The day zips past as if it is less than 9 hours at work. We are busy interacting only with our mobile phone and laptop and do not have the time even to wish our colleagues at work.

Our workplace has transformed due to the impact of digitalisation. The business planning cycles have shrunk from years to months and now weeks. The workplace has transformed into spending more time with laptops and machines rather than people around us.

The business models are getting disrupted. Technology like artificial intelligence, data analytics, cloud computing etc are changing the way we think and respond to our customers. The response times have dramatically changed and the so has our definition of competition.

Which is our market ? Who are our customers ? Who are our competitors ? Every thing is changing. The speed of change is faster than the change itself. What we think as impossible today becomes a reality tomorrow. Our customers and competitors are getting redefined in every way.

Then as we return home in the evening, we are busy on social media to wish friends and relatives for their birthdays, anniversaries and promotions. We neither have the information in our memory nor the time to wish anyone in person. Sometimes we end up wishing our own family members only on social media although we may stay together at home.

We then reach home and are busy on our mobile or tablet to look at movies, sitcoms or games to relieve ourselves of all the stress and strain of the day. We are oblivious of all our family members around us at home and do not have time or the energy to even talk to them or listen to their stories.

Life seems hectic in every way possible. We seem to be racing against time always. Technology seems to make us lonely and less emotional in all our relationships. We do not seem to know our neighbours at home nor our colleagues at work except by email ids and social media identities.

How can organisations help individuals cope with such a stressful life ? Helping employees balance life and work is possible in many ways . Some of initiatives at organisational level in this direction have been :

– 24 x 7 free counselling services for employees and their family members

– Healthy break ( exercise for 3 minutes) twice a day at work

– Programmes like “Fit for life” & Enrich your life” for different employee segments

– Health and wellness interventions at the workplace

– Flexibility of working hours and work from home policy

– Sabbatical & Volunteering leave

I sometimes wonder whether such a life is worth it. I am not sure. If I look back at my own life, I had all the time in the world in the past. I was never in a hurry at home or at work. I always remembered the telephone numbers of all my family members and friends in my brain memory. I never forgot to wish friends, family or colleagues at work on their birthdays or anniversaries.

Today I wonder if technology has enabled me or disabled me to be a good human being. May be it is unfair for me to blame technology for my current state. I may be more to blame than the digital technology around me. Instead of managing technology to my benefit, I have allowed technology to rule my life.

It is time to challenge ourselves. Digital technology has been invented to make our life better and more comfortable. It is up to us to use technology effectively. Let us learn to attach and detach from technology as we think it is appropriate. Let us not end up in a health centre for digital detoxification.

Th GPS in the car is very useful to guide you to your destination as in the photo above. It can take you to any place on earth without any knowledge of the route.

Time to digitally attach or detach is now.

S Ramesh Shankar

24th October 2018

Everything cannot be valued in money terms…

Everything in life cannot be valued in money terms. I remember way back in 1987 I was buying a second hand car. My friends and well wishers cautioned me that it was not a good return on investment. It may be true in financial terms especially when interest rates were in double digits. But buying a car or a house is a quasi emotional and quasi logical decision.

Similarly in 2008 I was selling a flat in Gurgoan and my well wishers cautioned me that it was not the right time to sell. The markets were down and I could wait for some more time for getting a better yield. This also may be true. But my decision to buy or sell or a flat is also a quasi logical one.

In life, there are many decisions we take by emotion and then apply logic to justify it. I prefer to go that way. If you love something in life, one should go ahead and do it. If you are guided by return on investment or logic, life may be become worthless. I love photography and videography. I may have bought a dozen cameras in my life. This definitely cannot justify financial or logical reasoning. But the joy it gives me, no money can.

I remember in 2011, I ended up buying a car of my choice. It was an expensive one and many of my well wishers were not supportive of my decision. They may be right logically but my decision was quasi emotional. I love driving and wanted to enjoy life driving a car of my choice. Money saved in a bank or mutual fund can never give me this joy.

I am not for one recommending that we should end up squandering money on worthless things in life. I am only saying that sometimes we decide based on gut and this is fine. After all life is full of emotions. If something in life gives us joy, we should go for it without thinking too much about it.

The moment we try to apply logic and reasoning to everything in life, we may stop enjoying life. Imagine someone working out a return on investment before buying a pet dog. Can you value the love a dog bestows on you as a human being ? We have to remember that everything in life cannot be monetised.

I have lived my life in my own terms. One important learning of course has been to enjoy life without being indebted. We should not end up buying a luxury car or home if we cannot afford to buy it at a particular stage of life. It is better to wait for the right time and buy it rather than trying to enjoy life on borrowed money.

I remember there were many things I yearned to have but could not afford. So, I waited till the day I could afford to buy. One cannot justify buying things stating life is to enjoy if if it goes beyond your means at that point. Yes, we need to enjoy life within our means. We need not justify to anyone what we are buying as long as we can live within our means and love having it.

As in the photo above, the joy of having lemon juice in a road side shop and having a heart to heart chat with the vendor has to be experienced to be believed.

Let us learn to enjoy life our own way.

S Ramesh Shankar

9th September 2018

Suspense !

Life is a suspense. It is like a mystery story that unfolds itself in the least expected way. We may be expecting a bad news and it turns out as the best day in our life. On the other hand, when we have worked very hard and expect good results in our examinations, we are disappointed with a poor result.

There are many ways to deal with this suspense in life. While most of us accept it as destiny or fate, some of us find it difficult to deal with the uncertainties of life. Some of us take it in our stride and move on. While others get bogged down and find it difficult to handle.

It may be useful to view life like we see a suspense movie. We are not sure of the next scene and hence we prepare ourselves for whatever may come in the next few hours we are in a cinema. It may be worthwhile to face life in a similar way. We can be sure of the past but not of the future. It may be useful to put in our best efforts and be ready for whatever comes our way.

Some may say it is easier to write about it than to deal with it in reality. Yes, it is true that writing about life is simpler than facing it in reality. However, there could be a way of preparing for the realities of life. In my view, life is full of choices. When something good happens we are happy and spread joy. When something untoward happens we are sad and share our grief with our near and dear.

It is all about our attitude to life. If we believe that life is a mix of the good and the bad, we may be better prepared to deal with it. If we believe that we are the only one to face all crises in life, we may be mistaken. It may be worthwhile to compare ourselves with people who are less privileged than us. Life is similar to all of us. Some have a longer period of joy as compared to others. However, when grief strikes, it also does not seem to end for some in their lives.

Life is a suspense like the difference between someone who is sad and someone else who is depressed. We can easily recognise someone who is sad because they express their grief on their face. On the other hand, a depressed friend may be laughing at the surface and hiding the sadness within herself. Such is life too.

I am a born optimist and hence would like to look at life only as glass half full. I have gone through the good and bad times in my life. The bad times are difficult to deal with and also seem never ending. It is here self belief and patience plays a role. We need to believe that something good is round the corner and it is only a matter of time before we benefit from it.

We sometimes cannot believe what life has in store for us. It unfolds itself in the least expected way. It is also not predictable for many of us. Even the astrologers and fortune tellers can predict the past but struggle in forecasting the future. Hence, I would say the best way to deal with the suspense of life is to treat it like a mystery. Let us be ready to deal with it as it comes and prepare ourselves for the best and the worst.

As in the photo above, Life is a suspense like walking in a green forest.  You do not know which moment you will see a beautiful waterfall and which moment you may be confronted by a wild animal.

Life is a suspense. Let it unfold its own way.

S Ramesh Shankar

29th July 2018