Author: S Ramesh Shankar

Born in Trichy, Tamil Nadu, India, I have been brought up in different parts of India. Graduate in chemistry and post graduate in personnel management and industrial relations. Have been a HR practitioner for 38 years in the industry and have experience in working in steel , automobiles, FMCG and engineering industry. Was head of HR for Siemens in South Asia based out of Mumbai till March 2019. Currently founded hrishti - joy forever, a social enterprise to give back to society and work as Chief Joy Officer.

Forgetfulness…

I have always wondered as to why people are forgetful. Some are forgetful from childhood and others like me have become forgetful as I grew older. Some creative people are considered forgetful. I am not sure as to what makes people forgetful.

My spouse has been forgetful for quite some years now. So, this defies the logic that forgetfulness is linked to one growing older. I have seen my college professor being very forgetful. He was a genius but not very creative. So the link between creativity and forgetfulness is also not always established.

My grandson who is ten years old is very creative but not at all forgetful. So all our theories on “forgetfulness” has to be forgotten. We need to believe that anyone and everyone can be forgetful and nothing wrong being so.

I wonder why we are forgetful. Some of us genuinely forget while some others fake forgetfulness. Either way forgetfulness embarrasses us more than anything else. We forget to brush our teeth before our morning coffee. We may forget our bath before going to work or forget our breakfast before leaving home.

We may forget to drop our kids to school and put our family in distress. We may forget to keep our timelines at work or commitments to other stakeholders. Every way we learn from these incidents every day. However, some of us learn and change while others continue to forget the same way.

Many of us may remember that we forgot to do our home work in school. Most of us would have faked this excuse to our teachers and would have gotten away a few times. But life does teach us that that the more we fake to others the more we betray ourselves.

We can expect from others what we deliver. If we forget on our commitments to family, friends, suppliers or customers, we may realise sooner than later that they may do the same to us in return. Every thing which goes around, comes around in life.

All of us may have used the “forgetfulness” card at home, school or the work place some time or the other. It is fine to try those pranks and learn from it. However, if we make this prank a habit, we tend to lose more than others in our lives.

I personally feel that there is nothing wrong in being forgetful as long as we don’t fake it. It is human to forget things and there are many ways to remind us as to why we forget things in life.

The earlier we realise this basic tenet of life, the easier life becomes for us. If we don’t we can continue to be knowingly forgetful and be ready for others in our lives to be as forgetful as us or even more.

Let us remember not to deliberately forget from today and if we do, we lose in life more than others. If we forget unknowingly, it is human and anyone will forgive us for that.

Let us forget to forget, knowingly from today.

S Ramesh Shankar

Management lessons from our cricket victory in Australia

I am a fan of cricket but do not claim much knowledge about the game . I have been in the corporate world for almost four decades and believe that we have lessons to learn from any sport for us. I was fortunate to witness on TV this historic victory in Brisbane, where India defeated Australia after more than three decades on this ground.

I have tried to summarise the lessons organisations and individuals can learn from this fabulous victory. This can enable ordinary individuals like us and organisations to turnaround from any crisis situation.

1. Failure can teach you more than success: After India lost to Australia in Adelaide and were bundled out for 36, many critics had written the team off. This happens to us in real life too. A big failure can lead many of our well wishers to lose faith in our abilities. It may also lead to demoralisation. This incident reinforces that failure can teach you more lessons than success. The lowest score by any Indian team in an innings was enough to wake them up and resolve to look forward and excel in the next three tests.

2. Leaders lead from the front: After our captain returned to India due to personal reasons, we were led by a young unassuming leader. He not only led from the front by hitting a century in the next test but also gave space and encouragement to his team members to give in their best to the team.

3. Every crisis can bring out the best in you: This humiliating defeat in Adelaide was a great wake up call for all the team members. They literally rose from the ashes and conquered. The resolve to win and give their best was seen in every movement of the players. Every individual was not only giving his best but also was enabling each other to excel.

4. Team work produces greater results then individual brilliance: While every team has individual players who are excellent, it is established through this win that team work provides better results than individual brilliance. A leader needs to work like a conductor in a symphony orchestra so that he is able to get the best out of every team member.

5. Focus and commitment enables you to get over adversaries: We had some players being abused racially. This is not only deplorable but unacceptable. However, these players not only gave their best but responded to the abuses by speaking through their ball and the bat rather than abusing back to the irresponsible spectators.

6. Nobody is indispensable in any organisation: There were only two or three players who played all the four test matches. This happened more by default due to injuries rather than by design. This however re-established the fact the nobody is indispensable in any organisation leave alone a cricket team.

7. Merit alone leads you to success: While many people still believe that success eludes those who do not have resources or necessary connections in life. At least four players in this team, who hail from humble backgrounds have proved that merit alone determines your success in life. Hard work can take you wherever you want to reach in life.

8. Resources are only means to an end and not an end in itself: The limited resources of the some of the players in the team before they played for the country did not deter them from excelling. This means that resources are only a means to an end and not an end in itself. We can succeed even with limited resources if we are determined to do so.

9. Critics can demoralise you but cannot prevent you from winning: While almost the whole cricketing world including the so called pundits had written the team off after the Adelaide loss, they proved that critics can only make you more determined to win. This is equally true in organisations if we take the criticism into our stride and learn from the mistakes of the past and move to on we can give our best in the future.

10. Humility gains more respect : A leader who leads from the front and is calm and humble gets you great results. This victory has proved that humility is still a great virtue for a leader to possess especially to tide over a crisis and lead the team to victory literally from the ashes.

I learnt a lot from this episode as an individual and I hope organisations, teams and individuals do the same as we reflect and rejoice on the Indian team’s historic victory down under.

As in the photo above, one can learn from every sport in the world even sitting outside the fence.

Failures can lead you to greater success if we convert a crisis into an opportunity.

S Ramesh Shankar

22nd Jan 2021

Life is all about give & take…

Life is wonderful when it is built on the foundation of gratitude. Someone said the left hand should not know what the right hand is giving. This may be an old adage but true and valid even today. The more we give, the more we get in life.

Some may say that I am saying this because I have got all that I wanted in life. It may be true today but I was born in a low middle class family and lived life as a child in a very frugal way. We were inculcated this value in our early life years and it has got ingrained in our blood. I have experienced the joy of giving all through my life.

I would further extend to say that life is first about giving and then about taking from others. Most of us are keen to to take everything we want from others but are reluctant to give. In my view, giving comes first and then only we have a moral right to take from others.

It is interesting to realise that most people are not interested in your money alone. The earlier we realise it, the better it would be for our overall growth. People are looking for your time, they are looking for sharing their joy and sorrow with you. People want moral support. Even simply said, they want a patient ear – someone who will listen to them.

As a child we realise very early in life that there are not many around us who are good listeners. Even in listening, let us give our patient ear to someone before we expect others to listen to us patiently. We are generous in talking but impatient in listening. The more we listen, the better we understand people and the more we learn.

As an adolescent, we are impatient and stubborn and want the world to move our way or the highway. This is time to realise that we need go give back more to the people around us who have made us what we are today.

Even as an adult, our expression of gratitude is limited till the period we think we have arrived in life. Once we reach a stage in our career and life where we feel that we have arrived, we tend to forget the people who enabled us to reach there. It is at this time we need to give more than we take. We need to to express our gratitude in both monetary and non monetary terms.

The most successful people in life are humble. They are always grounded and give back more than what they have got in life. It is this humility and gratitude which set them apart in society and we admire them forever.

Arrogance and selfishness will never help us succeed in life. Nobody likes to interact with someone who thinks he or she is beyond human imagination. All of us are human and we may err at times and that is fine. It is fine as long as we realise our mistakes and are willing to learn from them.

As in the photo above, we have to grateful for all that we have rather than worry about all that we don’t have.

Life is all about giving first before asking for anything. As I said repeatedly giving does not mean it may cost us money. Giving time, respect or listening to people does not cost anything but is valued immensely.

Let us learn to give before we take.

S Ramesh Shankar

9th December 2020