Today morning I was meeting a guest at work in a common meeting room. I had booked it from 830 to 0900 hrs only. My meeting spilled over and the receptionist at our office promptly and politely reminded me to vacate the room as the participants for the next meeting were waiting.
I realised that I had over stepped my time and apologised for the same and vacated the room as requested. As we came out and sat in the lobby to conclude our meeting, the receptionist told us that we can continue and conclude our meeting in the same room. When I enquired what happened to the other meeting, she told me that she had arranged an alternate discussion room for them.
I wondered why it happened . On reflection, I realised that every day when I pass through the reception I wish them and return back their gleaming smile. I try to be polite to them always. So, today I realised that if I am nice to people around me, they always try to be nice to me.
It may appear a simple thing in life but difficult to practise. All of us want to be good to others all the time but the circumstances make us vulnerable many a time. Imagine you have parked your car in a no parking zone and on your return you see a cop placing a fine on you. What do we do – we say we were not aware that it was a no parking zone. We go further and justify stating we had parked only for a few minutes. In the end when fined, we lose our patience. Was it our fault of parking in a banned zone or the cop’s mistake of rightly fining us.
At work, we behave no different. We keep rescheduling meetings as per our convenience and changing priorities. When someone does not attend a meeting on a rescheduled date and time, we express our displeasure. We forget that we had rescheduled, postponed and advanced the same meeting five times to suit our convenience without checking on the convenience of our team members. We were not nice to our team members’ convenience but we expect them to be nice and adjust to our convenience all the time.
We expect our bosses to adjust when we fall sick all of a sudden. But when a similar things happens to any of our team members we preach the importance of maintaining good health and the criticality of work on those days when our colleague is sick.
We are equally belligerent at home. We do not bother to wish the security guards in our homes when we pass by them every day. On the contrary, we expect them to salute us and wish us every single time we pass through the main gate of our campus. Is this fair ? If we do not have the courtesy to treat security guards and our maids as human beings, can we expect them to treat us humanly ?
One of the drivers at my workplace who is a diabetic told me that one day his lunch break was delayed and he requested his boss for a 15 minutes break so that he could quickly have a bite. His boss not only denied him the break but also made him feel small by asking how he could ask for a break when he was so busy at work that day. His boss was possibly not even aware that his driver was a diabetic.
My learning in life is that if we expect our family, friends or colleagues to be nice to us, we need to learn to be nice to them. If we treat our servants, drivers, security guards etc humanely, they will reciprocate humanness with equal measure.
As in the photo above, our security staff took care of us 24×7 even beyond their call of duty since we treated them with respect.
Lets learn to be nice, if we want others to be nice to us.
S Ramesh Shankar
5th September 2018