Be the change you want to see…

Mahatma Gandhi said “Be the change you want to see..”. The time has come today.

Everyone in my organisation today was waiting for the big announcement by our global CEO. Every employee was wondering what is likely to be announced and how it will impact her or him.

An organisation is a network of people. It is not buildings, factories or fixed or movable assets. It is the people working in them. So, if there is a change, it will impact the people more than any other asset. While we can rebuild a factory, office or any other asset, it is much more difficult to sustain the motivation of our team members during a change process. This is where we as leaders have a role to play.

The market place is changing more rapidly than we can anticipate. We are also transforming as an organisation. However, the speed of change is accelerating faster than the change itself and hence organisations have to anticipate this speed and be prepared for it.

We all should be happy that the board of our organisation has been proactive to anticipate this change and deal with it well ahead of times. We can be sure that the organisation change will benefit all stakeholders and especially our customers. We, as employees have to strengthen this process by being part of the change rather than worrying about it.

What can we do about this change happening around us ? First of all listen, be calm and welcome this change. Secondly, lets be the change agent. We need to lead our teams to a better tomorrow. We need to communicate effectively, listen to their concerns if any and address them empathetically.

The board of our company seems to be burning the midnight oil to prepare for this change. We need to trust their capabilities and their ability to steer this change. We need to prepare ourselves to adapt to this change and be the winning team.

A very detailed communication plan is being put in place and every employee will be touched through this plan. They are anticipating the likely impact on individuals, businesses and the organisation as a whole and are getting prepared to deal with it. As a fair employer, our enterprise will take care to deal with all issues with equanimity and fairness.

Apart from trusting the leaders in the organisation, we need to trust ourselves. We have to believe in our capabilities. For instance, we may have represented our country in the recently concluded world soccer championship. So, we may be among the best 15 football players in our country. But tomorrow, the selection may be for a continent – representing more than one country. We need to be the best among the best to be in that team.

The organisation of tomorrow will mean adapting to the radical changes of the business environment. We need to be ready to radically change. Our roles may change, our business may get redefined but our values and ethics will remain the same. Our customers will not change and hence we need to prepare ourselves to continuously and seamlessly deliver value to our customers.

Last but not the least, we need to be calm. There is no change in life which will not impact us in some way. Every change has to be dealt with calmness. If we are the best in whatever we do, there is nothing for us to worry about. If we are willing to adapt ourselves to the organisation of tomorrow, we have nothing to fear.

Our calmness will determine our success. We all strive for rapid change but when it impacts us , we may not be fully ready to face it. It is time to challenge ourselves. The best way to anticipate this change is to be a catalyst to the change process. A belief in our leaders and ourselves will help us deal with it.

Let us change for the better.

S Ramesh Shankar

30th July 2018

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