Leadership lessons from Ms Sushma Swaraj

India lost a popular political leader yesterday. Ms Sushma Swaraj was India’s external affairs minister and an outstanding parliamentarian. I have been a silent admirer of this leader for many reasons. Today when the nation lost her due to a heart attack, I can share 3 key leadership lessons, which all of us can imbibe to be better human beings and leaders in our own spheres :

A. Humility – A lawyer by vocation, she was an excellent parliamentarian and a former state Chief Minister and cabinet minster in the union cabinet for more than a decade. In spite of all these credentials, she always had her feet on the ground and was working for the welfare of the common man at all times.

B. Communication skills : She was one of India’s best parliamentarians in its history so far. Her ability to put her points across using the most dignified choice of words are worth emulation. She was the leader of the opposition in the Lok Sabha and I have seen her tearing apart the government on many occasions but even her worst critic could not find fault in her language or her dignity. She bought stature to all positions she held in public life.

C. Accessibility : As leaders grow higher in the hierarchy, they tend to lose their connect with the grassroots.. However, even as external affairs minister of the country, she was accessible to the common man from India and across the world. She used social media effectively and responded to every sos call to her at lightning speed. I have seen many senior leaders not even reply to emails from their own employees or return phone calls since they felt it was below their dignity to respond or call back their juniors. This is one of the best lessons which Sushma Swaraj gave to the common man and leaders of today

While all of the above may appear simple, they are the most difficult to adhere to. I have spent 38 years in corporate life and can share that I have not come across many leaders in my life who have been able to successfully imbibe all these three qualities with equal rigour.

I salute this great daughter of India and pray for her soul to rest in peace. I commit that I will try to imbibe all the above qualities in my life and be humble, dignified in my communication and accessible to the last person in the hierarchy I deal with. Although I have tried all of them but to say the least , I have a long way to go in all these aspects in my life as a leader.

It is time for each of us to reflect and learn ? RIP Sushma Swaraj.

S Ramesh Shankar

7th August 2019

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