One of the things which fascinates me ,is when individuals and organisations continue to learn. Our learning journey in life ,is like a tree. As the seed is sown, it grows into a tender plant and then a tree. It continues to grow every day with new leaves, then flowers, fruits and this cycle continues throughout the life of the tree.

Human learning is no different. We, as individuals descend on earth with minimal inborn intelligence. We learn from our parents, siblings, teachers, friends and colleagues ,every day. As we grow ,we learn from all people around us and this journey needs to continue, for our life time.

But, unfortunately, I have come across some people, especially in organisations, who not only cease to learn continually but prevent their team members ,to learn and grow. One of the things I have always done is to keep reading and writing ,about all the things I do. I have also encouraged my team members to read, write and share their learnings with others ,through publishing articles, paper presentations or participation in renowned conferences ,by presenting case studies etc.

However, I have come across some managers who would neither do it themselves nor allow their team members to do the same. This not only stunts their growth as individuals but also prevents their team members, to be agile and up to date ,in whatever field they are working in.

Interestingly ,many people do not realise that organisations are like living beings. An organisation is not a building, machinery in a plant or computers or gadgets ,used in offices. An organisation is matrix of people ,working in organisations. When an organisation ceases to learn, it means the people working in the organisation, start rusting and get out dated ,sooner than they realise.

While working in one of the organisations I worked in, we realised that we were not in touch with our key stakeholders like customers, suppliers and employees. We were not listening to them and learning from the mistakes ,we were doing every day. This impacted our business and it took us many years ,before our market share got impacted and our brand got eroded. When we realised and acted on this important aspect, we grew dramatically ,leaving our competitors behind and posted sustainable profits ,as well.

Organisations, which learn continually and grow are profitable and sustainable always. When we say an organisation is a learning organisation, we mean ,that individuals working in the organisation continually learn and grow. It is also when leaders in the organisation learn and enable their team members to learn and grow ,in multiple ways.

I have met leaders who discourage their team members to read or write articles and publish them. I have also met some leaders, who do not like their team members to participate in conferences or present papers or case studies. This could be either because they have an inferiority complex themselves or they are worried that their team members ,may become more popular and knowledgable than they themselves are.

Either way, when individuals cease to learn, organisations tend to decay. This decay could be in terms of ,drop in market share, stunted growth or lower profits. While it may not be very easy to link ,the rate of learning of an organisation to their rate of growth, a systematic time study ,could easily prove this correlation.

Let individuals and organisations continue to thrive to learn and grow .

S Ramesh Shankar

18th March 2025

I have always wondered ,if loyalty is earned. Another thought, which comes to my mind is – is loyalty relative with time and people around us. Similar thoughts come to my mind on gratitude. Are we grateful based on time and space.

The thoughts are very abstract. Let me try to explain with a few examples, which I have seen or witnessed in my life ,so far. Are we loyal to our parents ,till they take care of us. Are we loyal to organisations ,till we work in them. Are we grateful to people ,till they support us financially or otherwise ?

Another way of looking at the same thing is – Is loyalty absolute or relative ? Is gratitude time bound or timeless ? Each of us may have experienced life ,in many different ways. I am sure ,we have our own world view ,of both loyalty and gratitude.

I would like to share my views ,based on my experiences. In my book on life, loyalty is absolute and never relative. Similarly, gratitude is timeless and can never have ,an expiry date. It is not like a medicine or a food product, to have an expiry date.

While many of you may agree with my views, some may also disagree, based on your own life experiences. Life today is getting very complex and hence we need to question, some of our fundamental beliefs and values.

Recently I was reading a news report ,where a business tycoon was thrown out of his own house ,after the son took over the business empire . The father had built the business and handed it over to the son. Is this fathomable ? In this case, has loyalty changed with time?

Another conflict ,which many people go through in their lives, is – if they have to be loyal and grateful to their parents ,after they get married and settle down well in life? Does loyalty shift from parents to spouses ,as things change with time and space?

We may change organisations but our loyalty to the people, who made us successful in our career ,has to be life long. It cannot end with our tenure ,in the organisation. Both loyalty and gratitude are not saleable or buyable products. This is essence of my life learning.

In my book, both loyalty and gratitude are life long and timeless. Loyalty is absolute and one has to be grateful to your parents and all other well wishers – relatives or friends, who made you what you are today in life. You may get married and have children and one needs to take care of spouse and kids ,but this does not mean ,you do this ,at the cost of not being loyal to people, who made you what you are today.

One can love and respect parents and others, who made you successful in life and still take care and love ,your spouse and kids. One need not be ,at the expense of the other. So, I say ,loyalty is not relative. It is absolute ,with time and space.

I have a similar view on gratitude. We have to be grateful to people, who made us what we are today ,in this life and may be in the next many births, if we have. There is no time or space limit ,for being grateful. The people who helped us to be what we are today, did not do that ,expecting anything in return. But, if we fail to be grateful to them unconditionally ,for the rest of our lives, karma will hit us ,in some way, some day ,for sure.

Let loyalty and gratitude be absolute ,unless we believe it is relative and can change with time and space. The choice is ours ,to make.

S Ramesh Shankar

25th Jan 2025

I was born in the so called baby boomers era. We then have had Gen X, Gen Y, Gen Z, millennials and so on. Each generation brings some unique characteristics along with them. In every phase of life, we live with multiple generations and hence we need to learn to live and thrive, in a multi-generational society.

A lot of talk is there at present ,as to how do we deal with millennials and so on. However, the reality is that many generations co-existed from time immemorial. So, it is not something new ,we are discovering today.

Every generation thought the next generation was not as good as they were. They felt the values had degenerated and the seniors were not respected, as much as in the past. Each generation tries to live in the past rather than foresee the future, which is evolving in front of them.

It is true that each generation will be different and their behaviour, norms and social ethos ,will be different. We can neither live in the past nor discard the developments in the present and the likely scenario in the future.

In my view, the behaviour and ethos of every generation is possibly determined by the environment around them. For eg. the baby boomers may have lived through multiple challenges, lived and worked for their survival ,on a day to day basis. The Gen X comparatively had a comfortable place to stay and got educated ,as per their needs.

Gen Y had more comforts from a physical sense ,as the Gen X could afford more material luxuries than the previous generation. Gen Y had more risk taking ability and hence ventured outside their comfort zones and moved across the country. Gen Z have become truly global and live more in the present than all the previous generations.

Each generation has the opportunity to learn from the other generations and build on their strengths. For eg, Gen X could learn from the sacrifices of the baby boomers. Gen Y could appreciate the comforts provided by Gen X to them. Gen Z can appreciate the risk taking abilities of Gen Y ,so as to enable them move across the globe and find their passions.

It is fashionable in organisations today to talk of multi generational workforce and how they have challenges in managing them. It is a reality that multiple generations, have been part of history in organisations ,always. May be the challenges were different and our ability to manage them ,were different.

Having said all that, it may be helpful to understand the strengths of each generation in the organisation and build on them so that the subsequent generations ,benefit from their deeds.

Yes, each generation will face a set of challenges and it is upto us to adapt to this shift and learn from the changes happening around us. We need to learn from both the generations, senior and junior to us.

Let us learn the generational shift and thrive in this change.

S Ramesh Shankar

10th Jan 2025